Privacy Policy

Privacy Policy of Dmady

Last updated: February 18, 2025

This Privacy Policy describes how Dmady ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dmady.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The information we collect includes, but is not limited to:

  • Contact details such as your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services, to process your payments, fulfill your orders, and manage your account.
  • Marketing and Advertising: We use your personal information for marketing purposes, to send you promotional communications and to tailor advertisements to your interests.
  • Security and Fraud Prevention: We use your personal information to enhance the security of our Services, investigate and prevent fraudulent activities.
  • Communicating with You and Service Improvement: We use your personal information to communicate with you, provide customer support, and improve our Services.

Cookies

Like many websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. For detailed information about the cookies we use, visit our cookie policy page at Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information to third parties in connection with the provision of our Services, for advertising and marketing, and where required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or transfer your data. If you wish to exercise these rights, please contact us.

Security and Retention of Your Information

We take reasonable measures to protect your personal information but cannot guarantee complete security. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Complaints

If you have complaints about our handling of your personal information, you can contact us at support@dmady.com. If unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please email us at support@dmady.com.

For the purpose of applicable data protection laws and unless explicitly stated otherwise, we are the data controller of your personal information.